Refund Policy

14-day refund window

If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to the monthly plan, the annual plan, the lifetime plan, and additional meal scans.

After the 14-day window has passed, purchases are no longer eligible for a refund.

Free trial

New subscriptions start with a two-day free trial. If you cancel before the trial ends, you are not charged at all — no refund is needed.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact us at astryxsupport26@gmail.com and we'll point you to the right place.

Cancelling a subscription

You can cancel a monthly or annual subscription at any time. Cancellation stops future renewals; you keep access until the end of the period you've already paid for. Cancelling is separate from a refund — if you're within the 14-day window and want your payment back, request a refund as described above.